CUSTOMER CASE STUDY

Challenge:

This mining service provider faced significant challenges in collecting, sharing, and planning data effectively across all its divisions.

Solution:

To address these challenges, Adaptive was implemented, simplifying the process of automatically gathering, managing, and forecasting data.

Impact:

The adoption of Adaptive resulted in a substantial improvement in the accuracy and reliability of data available to managers and C-suite executives.

Driving Business Performance with Adaptive at National Group

National Group, a prominent player in the heavy earthmoving equipment and end-to-end mining services sector, sought to optimize its operations and enhance efficiency. To achieve these goals, the company turned to Adaptive to streamline data collection and sharing across its sales, finance, operations, and leadership teams.

Elevating Data Management

With over 300 employees in Australia, National Group's finance team, though small, was grappling with the daunting task of meeting the organisation's reporting, forecasting and analytical demands. Prior to adopting Adaptive, their efforts were hampered by the time-consuming process of gathering data from multiple sources, both within and outside the organisation, using various Excel documents. This left little room for meaningful reporting, analysis and forecasting. Moreover, their existing BI tools offered limited capabilities for data gathering and visualization, preventing the organisation from fully harnessing its data potential.

Adaptive brought about a transformation in National Group's approach to reporting, analytics and forecasting, instilling a data-driven mindset throughout the organisation.

Catherine, a key figure at National Group, emphasized the shift: "When data was harder to access, people made decisions based on whatever information they had, using gut instinct to fill in the gaps. With Adaptive, we now expect people to have hard data to back up whatever decision is being made."

Unleashing High Performance

National Group leveraged Adaptive's pre-built connectors to seamlessly extract data from its internal sales, marketing, finance, and operations resources. This data was then integrated with a robust forecasting methodology to predict future outcomes.

Catherine further noted, "Adaptive helped us enhance our overall data and forecasting architecture by providing access to more meaningful data than we've ever had before. Using the built-in tools, we can deliver forecasted data to end users, empowering them to make better decisions."

The implementation of Adaptive has allowed National Group to unearth new insights, driving the business forward.

Instant Access to Data for Executives

For National Group's executives, Adaptive unlocked the ability to access actual and forecasted data instantly through multiple dashboards. As data is automatically collected and processed based on predefined rules and methodologies, executives no longer need to wait for data to be gathered from various sources. Additionally, executives can easily filter the dashboard by region and products, enabling them to answer critical questions on the spot instead of awaiting additional information.

Catherine summarized the impact: "It no longer takes days or weeks to pull that information together. Adaptive provides access and visibility that was impossible to achieve before."